Terms of service

Terms of Service

Effective Date: June 1, 2025

Welcome to TAH Chula. By accessing or using our website (www.tahchula.com), you agree to be bound by the following terms and conditions. Please read them carefully.

1. Overview

TAH Chula is operated by a small business that uses third-party services like Shopify (for online storefront) and Printify (for product fulfillment). When you make a purchase, you're entering into a service agreement with both TAH Chula and our partners who assist in delivering your order.

2. Eligibility

You must be at least the age of majority in your jurisdiction to use this site and make purchases. By using our site, you confirm that you are legally eligible.

3. Products & Fulfillment

All products are made to order and fulfilled by third-party partners including Printify. Orders are printed and shipped from various fulfillment centers. Because of this, items in your order may arrive separately and at different times.

4. Pricing & Payment

All prices listed are in USD. We reserve the right to change product pricing at any time without prior notice. Payment must be completed before order fulfillment.

5. Shipping

Orders typically process within 2–7 business days, followed by shipping times based on destination. Please refer to our Shipping Policy for full details.

6. Returns & Refunds

Due to the print-on-demand nature of our products, all sales are final unless the item is misprinted, damaged, or defective. If you experience an issue, please contact us within 14 days of delivery. For full details, see our Return & Refund Policy.

7. Intellectual Property

All content on this site, including images, designs, logos, and product descriptions, is the property of TAH Chula and may not be reproduced or used without written permission.

8. Limitation of Liability

We are not liable for any damages related to the use of our website or products. TAH Chula is not responsible for shipping delays, incorrect information entered at checkout, or third-party errors.

9. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page, and your continued use of the site signifies your acceptance of those changes.

10. Contact Us

If you have any questions about these terms, please email: support@tahchula.com

Privacy Policy

Effective Date: June 1, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from TAH Chula (www.tahchula.com).

1. Information We Collect

When you visit our site, we collect certain information about your device, such as IP address, browser type, and time zone. When you place an order, we collect personal information including your name, billing and shipping address, payment information, email address, and phone number.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders

  • Communicate with you about your purchase

  • Screen for fraud or security issues

  • Improve our services and website experience

3. Sharing Your Information

We share your information with trusted partners to help us operate our business:

  • Shopify: Our e-commerce platform

  • Printify: Our print-on-demand fulfillment partner

  • Shipping carriers: To deliver your products

We may also use third-party tools like Google Analytics to understand website usage.

4. Data Retention

We keep order information for our records unless you request deletion.

5. Your Rights

Depending on your location (e.g., California or the EU), you may have rights to access, correct, or delete your personal data. Contact us at support@tahchula.com to make such requests.

6. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, though this may affect some features on the site.

7. Third-Party Services

Our store may link to or use services from third parties. Their use of your data is governed by their own privacy policies.

8. Changes to This Policy

We may update this privacy policy periodically. The updated policy will be posted on this page with a new effective date.

9. Contact Us

If you have questions about this Privacy Policy or your data, email us at support@tahchula.com